FAQ'S

1. How long does shipping take?

Our average delivery time is 6–12 business days within the USA. During peak seasons, shipping may take slightly longer.

2. Do you ship internationally?

Currently we ship only within the United States to ensure faster and more reliable delivery.

3. Can I cancel my order?

Orders can be canceled within the first 12 hours of purchase. Once the order is processed and shipped, it cannot be canceled.

4. Can I change my shipping address after placing the order?

Address changes are possible within the first 12 hours. Please contact us immediately at gleekullc@gmail.com.

5. What should I do if my package is delayed?

Delays can happen due to courier issues or high-volume seasons. You can always track your order using our Track Order page.

6. What if I received a damaged product?

If your item arrives damaged, please contact us within 48 hours with pictures so our support team can assist you.

7. How can I contact customer support?

You can reach us anytime at gleekullc@gmail.com or through our Contact Us page.

8. Do I need an account to place an order?

No, you can place an order as a guest. Creating an account helps you track orders more easily.

9. What payment methods do you accept?

We accept all major credit/debit cards including Visa, Mastercard, AMEX, and secure online payment options.

10. My tracking shows “Delivered” but I didn’t receive it — what should I do?

Please check with neighbors or your local post office. If still not found, contact us and we will help investigate the issue.